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The Wilson’s Group goes live on Betterez; better positioned for COVID-19 rebound

The Wilson’s Group has gone live with all per capita Wilson’s Group bus lines on the Betterez platform, allowing Wilson’s to now manage and connect several brands in a single Betterez account

While Betterez continues to support its customers with sales and operational changes as a result of COVID-19, it is happy to announce the positive news of The Wilson’s Group of Companies migration of their scheduled service portfolio to the Betterez Reservations & Ticketing Management (RTM) platform.

The Wilson’s Group of Companies provides a complete solution for numerous transportation needs on Vancouver Island with services reaching BC, Alberta and the Pacific Northwest. Their services include charter bus services to scheduled services listing_65391_4including an airport shuttle and cross water connection between Victoria and Vancouver, as well as sightseeing products including Sightseeing Victoria’s Gray Line Hop-On Hop-Off and the Butchart Gardens Express.

Wilson’s and Betterez began their collaborative migration effort in late Summer of last year, launching the Mt. Washington Ski Bus in the Fall of 2019 and completing the migration of all scheduled service brands in March 2020.  “I want to thank Wilson’s as our newest customer for completing the migration project under the current health and economic challenges.  Both companies held a shared belief that each would be in a stronger position in coming out of COVID-19 by completing the project,” said Senior Vice President of Betterez, Mike Van Horn.   “In working with Wilson’s, Betterez now counts as its customers top Canadian operators from Newfoundland, to the Maritimes, to Victoria and in every province in between.”

yyjWe plan to publish a more comprehensive case study of the Wilson’s Betterez solution later in the year.  At a high level the value proposition that both companies agreed on included such as; the ability to manage multiple brands and scheduled business lines in one account, advanced Reservation features such as Dynamic Pricing and Customer Relationship Management, distributing through 100+ unique wholesale and travel agent accounts on a shared inventory, numerous operational efficiency enhancements, and faster and more accurate reconciliation.  The following Wilson’s sites and the supporting operational and financials processes now utilize Betterez:

For more information on Betterez or to request a demo please visit us at

Traveling in Western Canada, please consider the Wilson’s family of services at