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Blog Interview Technology Travel

In the Driver’s Seat with Lyft’s, Hannah Parish

Hannah Parish joined Lyft in August 2019 in the newly created role, General Manager of Ontario, and she oversees operations in the province.

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Blog News Technology

Chris Boult, Former Chief Information Officer of Greyhound Lines Inc., Joins Betterez Advisory Board

Toronto, Canada, November 19, 2019: Betterez, a Toronto-based travel technology start-up re-inventing ticketing and reservations in the bus and coach industry, today announces the appointment of Chris Boult, Executive Vice President and Chief Innovation Officer of CEC Entertainment, to its Advisory Board. 

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Blog Cost Technology

How Much is My Ticketing and Reservation System Really Going to Cost?

Investing in a new reservations system can sometimes feel like a cost-prohibitive and daunting initiative at the best of times. How do you know if your existing system even needs to be replaced? The most common questions we hear are around price and what sort of financial impacts will result. What You Should Look For… […]

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Blog Technology

How To Get Your Coach Bus Business Off A Legacy Reservations System

Operators running on legacy reservation systems may be loathe to embrace digital transformation for the fear of having to start over. Legacy systems are symbolic of a large business investment but will continue to eat into resources if stakeholders don’t act and modernize processes.

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Blog Innovation Technology

8 Travel & Mobility Conferences To Attend Around The Globe

Technology is rapidly driving change and innovation in the travel sector. That is why we have put together a list of the best travel and mobility conferences to attend around the world which will be showcasing what the global stage holds for the ground travel industry.

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Blog Innovation Technology

What Thomas Cook Can Teach Coach Bus Operators About The Need For Digital Transformation

Analysts will be scrutinizing the collapse of British Travel Agency Group, Thomas Cook, for years to come. A number of reasons have come to the surface and been cited to explain its demise. These include a static business model, failure to speak to the demand of the evolving market, crippling debt, bad management, uncertainty over […]

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Blog Technology

How The Coach Bus Industry Lost 20 Years To Airlines

Seven years and $40 million (currently equivalent of about $350 million) was what it took in the 1950’s for American Airlines to develop SABRE, its online booking system and a world first.

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Blog Technology

How To Use Social Media As A Customer Service Platform

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Blog Innovation Technology

Who’s Steering the Wheel in Bus Autonomy?

Autonomous buses are here, and now they’re picking up passengers too. At this moment, driverless technology is steering passengers up a busy main street in Canada as well as moving faculty members across campus in a city in Finland.

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Blog Technology

Coach Bus Designs That Will Blow Your Mind

The last decade has seen some major changes in how coach buses operate and are powered. Two major factors that spring to mind are autonomy and electrification. Although the concepts have been around for years, it’s only recently that they have been explored more extensively.